O High Policies
Privacy Policy
At O High Kitchen & Bar, accessible from o-high.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by o-high.in and how we use it.
1. Information We Collect
We collect personal information that you voluntarily provide to us when reserving a table, registering for the loyalty program, or contacting support. This includes name, phone number, email address, dining preferences, and payment billing details.
2. How We Use Your Information
We use the collected information to:
- Process, manage, and confirm your table reservations and floor bookings.
- Manage your loyalty points, tier rewards, and perks.
- Respond to support inquiries, feedback, or complaints.
- Send marketing updates and promotional offers (if consented).
3. Data Security & Storage
All database entries, reservation logs, and CRM data are stored securely on encrypted Supabase servers. We implement standard security protocols to prevent unauthorized access or disclosure of user data.
4. Third-Party Sharing
O High does not sell, trade, or rent your personal identification information to third parties. We may share information with trusted service providers (e.g. SMS/email gateways, payment gateways) solely to complete transactions.
5. Cookies & Tracking
We use cookies to maintain your session state, authenticate admin/staff login sessions, and remember user preferences to enhance page loading performance.
6. Your Data Rights
You have the right to request access to the personal data we hold about you or request its deletion. Contact our support desk at support@ohigh.in to manage your data.